Setup and Build
How to confirm an itinerary in Tourwriter — status-driven confirmation
Confirming an itinerary marks it as booked and ready, triggering automatic updates like sale date recording and shared link activation. What is a confirmed status? Certain statuses are defined as "confirmed statuses". When your itinerary has one of ...
Customise your itinerary templates
Make every itinerary look like you. Tourwriter's customisation tools let you apply your branding once and have it carry through to every client-facing document automatically. How to access itinerary customisation In the left-hand navigation, select ...
Adding a Flight type product to an Itinerary
Flight products in Tourwriter have dedicated fields for air travel details that other product types do not. This article explains how each field works so you can add flight information accurately. Flight-specific fields When you add a product with ...
Edit inclusions and amenities on an itinerary item
You can edit the inclusions and amenities attached to any product directly from your itinerary, without going back to the supplier record. Changes apply across the Preview, PDF export, and any shared version of the itinerary. How to edit inclusions ...
Using itinerary Templates
Templates save time when you build itineraries. A template is a reusable set of itinerary items that you can drop into any itinerary in one go, rather than adding services one by one. Build a library of templates for your most common tour types and ...
Edit a product or option name on an itinerary item
You can rename any product or option within an itinerary without changing the original supplier record. This allows you replace a generic service name with something more meaningful for the traveller. How to edit a product or option name on an ...
How to add another product to an existing product
Display multiple room types or options from the same supplier as a single, polished Postcard. This feature keeps your itinerary tidy and gives you full control over what your client sees. Adding another product lets you combine two or more rooms or ...
Creating Supplier Services on the Itinerary Builder
You can create a new supplier service directly from the Build tab, without setting up the supplier separately first. This is useful for one-time vendors or when you want to keep building without interruption. Any supplier you create this way is ...
The Itinerary Advanced Search Feature
Advanced search lets you find itineraries using a combination of filters, including status, currency, price range, traveller count, travel duration, tags, and suppliers. Tip: For quick lookups by name, tag, itinerary ID, or internal reference, you no ...
Apply an internal reference to your itinerary
The Internal Reference field lets you add a private identifier to an itinerary, such as a booking code, version number, or internal naming convention, without it appearing anywhere clients or suppliers can see it. Where to find the Internal Reference ...
Adding Destination Information to an Itinerary
Destination information lets you add free-text sections to an itinerary that are not tied to a specific supplier. Use them to give travellers useful context about each day, from directions and overviews to local tips and free time suggestions. There ...
Edit product name after adding to an Itinerary
You can rename a product after adding it to an itinerary which will carry through to the Pricing, Booking, Payments, and Preview tabs. This is useful for generic products such as flight routes or transfers, where the default product name may not ...
Building Itineraries
The Build tab is where the magic happens - build your traveller's dream itinerary from your supplier and resource libraries. Adding services to an itinerary After creating an itinerary, open the Build tab to begin adding services: Click the + icon on ...
Creating Itineraries
Itineraries are the heart of Tourwriter. This article covers how to create one, configure its settings, and manage it from the itinerary list. Creating a new itinerary To get started, navigate to Itineraries in the main sidebar. Click New itinerary. ...