Tasks, Enquiries & More
Reporting in Tourwriter
Reporting gives you a live view of your itinerary and booking data, built to answer your questions rather than just display them. You can start from a ready-made report, change how it looks in a few clicks, or build your own from scratch. It can be ...
Supplier Import via CSV – Field Requirements & Validation Guide
Overview This guide explains how to correctly complete the Supplier Import CSV file to ensure successful validation and import into the system. The CSV template includes: Supplier-level fields Product-level fields Option-level fields Some fields are ...
Managing different languages in Tourwriter
Maintain and display itinerary content in multiple languages, catering to diverse markets. Key Benefits: Efficiency - Quickly translate itinerary descriptions and app labels without manual effort. Global Reach - Cater to international markets by ...
Create a task
There are a number of fields available to help you ensure your task is as detailed as you need it to be. They are detailed below: Field Explanation Task name A short headline of your task goes here, this shouldn’t be longer than a sentence Task type ...
Cancelling your Tourwriter Plan
Even though we don’t like to see you go, we have introduced an easier way to cancel your Tourwriter subscription. Click Organisation in the Tourwriter navigation bar Switch to the Settings tab. Scroll to the bottom to view the Manage subscription ...
Archiving and Restoring Itineraries, Suppliers & More
The Archive and Restore feature lets you archive your itineraries, suppliers and products. You can also restore archived data at any point in time. You can omit an itinerary or a supplier from the main view and still recover it at a later time ...
Accessing Tourwriter in different languages
Introduction The primary language for Tourwriter is English however you can publish itineraries in a different Itinerary display language and Description language . More on these features can be found here. You can also use browser configuration ...
Understanding your demo company
The demo company is your very own place to explore, learn, and practice using everything that Tourwriter has to offer. The demo company lets you test-drive everything that’s available in our most comprehensive plan. The Demo Company is fenced off ...
Troubleshooting login problems
This article helps you to troubleshoot login issues in Tourwriter. When you try logging in using your login credentials, but see the message The email address and/or password is incorrect, perform the following steps to reset your password:- Click ...
Manage your itinerary tasks
As well as the standard ‘tasks’ item in your primary navigation bar, you can also choose to create, manage and oversee tasks on a per itinerary basis as well. Any tasks created within the itinerary building process will automatically be ‘linked’ to ...
Duplicate Itineraries, Suppliers and More
The Duplicate functionality lets you copy several objects within Tourwriter. You can copy your Itineraries, Suppliers, Products and Options. The functionality lets you use an itinerary or a supplier as a template and base other itineraries or ...
Media Library
The Media library is your image repository. Access the media library to upload media content, update media names and tags or delete media from the library. Any images added to the Medial library can be associated to Suppliers, Products, Resources or ...
Traveller Enquiries
The traveller enquiry feature enables a User to triage new travel enquiries ready for the itinerary sales process. Users can capture new enquiries manually or use the inbuilt Online form. All new enquiries are stored in the Enquiries library ready to ...
Import Suppliers
The Supplier import feature lets you create a new Supplier by importing the basic supplier information, using a CSV file template. You can then manually create a Product for the newly imported Supplier. Suppliers for each supplier type are imported ...
Profile & footer
Your profile is where you can add your profile image, change your password. Grab your Classic key and set up fields that go on the itinerary footer. My Profile The Profile icon presents two subtabs, the My Profile subtab and the Footer Setup subtab. ...
Getting Started – User Roles
Tourwriter has four user roles: Admin, Manager, Agent, and Traveller. Each role controls what a user can see and do within your organisation. This article covers the staff roles — Admin, Manager, and Agent — and how to manage your team. The four ...