Agency commission Settings Explained

Agency commission Settings Explained

InfoCommission settings control how Tourwriter calculates agent commissions and markups on itineraries. Assign them to an agency record and Tourwriter handles the maths automatically.

The four commission types

Navigate to an agency record and open the Default commission setup section. You'll find four options.

Agency adds markup themselves
The agency applies their own markup to your net rates before reselling. You supply the net price; the agency determines their own selling price.

Overwrite supplier markup
Replaces the standard supplier markup with agent markup, calculated from the net price plus the agent's markup percentage.

Calculate commission from gross
Pays the agency a set commission taken from your usual margin. Use this when you want to share part of your existing markup with an agent.

Calculate commission on top of gross
The agent receives commission while you retain your standard margin. Your margin is preserved; the agent's commission is added on top.

Options 1 and 2 use net price calculations. Options 3 and 4 use gross price calculations.

Can I set different commission rates per product type?

Yes. Enable By product type to configure commission independently for accommodation, activities, transport, and other categories. When disabled, one commission rate applies across all product types. This setting works with options 2, 3 and 4 only.

What is the difference between markup and commission?

Markup is added to the purchase price. Commission is deducted from the sale price.

Markup formula
Cost + (Cost × Markup%) = Revenue

For example, if your purchase price is $1000, the sale price after adding the 20% markup would be: $1000 + ($1000 x 20 / 100) = $1200.

Commission formula
Sale Price × Commission% = Commission amount

For example, if your purchase price is $1500, a 20% commission would be:  $1500 x 20 / 100 = $300.

How does removing or adding an agency affect pricing?

Adding an agency activates the agent pricing columns based on the selected commission type. If you add an agency after items are already on an itinerary, unlock the relevant items and press Refresh to recalculate prices.

Removing an agency clears the agent pricing columns. Any edits you made or items you locked before removal are preserved.

Only one commission setting applies per agency record.

More information

  1. Commission type options Agency adds markup themselves and Overwrite supplier markup activate the agent markup field in the itemised pricing table. Whereas the options Calculate commission from gross and Calculate commission on top of gross activates the agency commission field.
  2. The total agent price displays at the bottom of the itemised pricing table, however, unlike the net, markup and gross fields, the total agent price, total agent markup % or agent commission % cannot be edited.
  3. The agent price, agent markup or agent commission % cannot be locked individually for each row, as they are actively calculated based on other figures in the row. However, selecting the Lock all option from the Options menu (three dots at the end of the row) locks all agency pricing fields along with the other pricing fields.
  4. On adding an agency to an itinerary, the agent pricing columns are based on the fields the selected agency commission type of that agency at that time and the values in the existing pricing table.
  5. Fields that are edited or locked prior to adding an agency, will remain locked or edited.
  6. On removing an agency from an itinerary, the agent pricing columns are cleared, the edits and locks of net, markup and gross, will remain.
  7. Items will not be automatically recalculated when an agency is added. If you want to recalculate prices, ensure that items are unlocked and press refresh.
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