Bookings
Booking email settings & templates explained
Take control of your supplier communication from one place. Booking email settings let you set organisation-wide defaults for how emails are sent, who receives replies, and what information is included, so every booking follows the same process. ...
Using the Own arrangements booking status
Give travellers a complete picture of their trip without inflating your costs. The Own arrangements status lets you include self-managed activities on any itinerary What Own arrangements does Items marked as Own arrangements appear in the day-by-day ...
Using the Optional booking status
Showcase extras and upsells without cluttering your quote. The Optional booking status keeps additional services visible to travellers in their own dedicated section, making it easy to convert interest into confirmed bookings when the time comes. ...
Understanding booking statuses and the relationship locking and supplier payments
Stay in control of every booking from first enquiry to confirmation. Tourwriter's booking statuses automatically lock rates and create supplier payments at the right moment, so nothing slips through the cracks. Default status When you add an item to ...
How suppliers confirm or decline a booking request
Make supplier communication effortless. Booking requests sent from Tourwriter give suppliers a simple way to confirm or decline directly from their inbox, with no login required. Their response flows straight back into Tourwriter automatically. How ...
Making Bookings and Emailing Suppliers
Manage all your supplier communication without leaving Tourwriter. Send booking requests, track confirmations, and update statuses across every service on an itinerary, all from one place. The Bookings tab Go to the Bookings tab on any itinerary to ...