Release 1.78.0
Find out what is in the April release by watching the short release summary video. For more detail on each new feature check out the linked help file.
๐ฅ New default itinerary export with refreshed Organisation settings
The Organisation โ Customise area has been reorganised to allow for the new default export settings and the default visibility and pricing settings now have there own dialog.
Most of the development work focused on standardising the visibility and export settings and enabling more granular toggle selections to hopefully create a more consistent approach across itinerary publishing options.
Additional enhancements that relates:
- Enhance the public sharing dialog by moving the GDPR notice and including a *Copy link and save* button
- Move Terms and Conditions out of the footer
- Add "Refresh service" option to the Final template
- Add check-in instructions and cancellation policy as options in the Refresh publishing content dialog
๐ New manager role
A new "Manager" user role is available for team members, with permissions that sit between the Admin and Agent roles enabling non admin users to view and edit all itineraries, something Agent roles cannot do. The user edit/invite dialogs have been updated to support the new role.
๐ Add a pricing notes field to the pricing tab
The
Pricing notes feature helps users keep a clear record of why a price was adjusted for an item. This provides better visibility for internal users, other team members, and travellers by documenting the reason behind pricing changes. Pricing notes can be added directly within the
Edit item price dialog and are visible from the
Pricing tab, Price History, and also synced to Zoho for reporting purposes.
Additional enhancement that relates:
- Update to the itinerary item price and display price dialog design to make more space in preparation for combining with the new agent net field
๐ Feature enhancements ๐
- Update the dashboard to default to 12 months into the future
- Add option to view most recent itinerary notes first
- Allow accommodation items to have the same start and end date
- Allow creation of itineraries in the past
- Add hyperlinks for individual records in the enquiries, resources, contacts and agencies tables
- Add booking reference to the pricing CSV export
- Add "Save and add another" button for resources and templates in the add item dialog
- Update airline and airport data to use AirLabs API
- Update Axus integration with new airline and airport codes
๐ Bug fixes ๐
- Fix unhelpful "Cancel" button
- Fix product times not being validated correctly
- Fix check-in time not being validated when creating/editing an item
- Fix multi-day items extending past the itinerary end date when dragged
- Fix handling of long names and titles without spaces
- Fix crash when importing suppliers from CSV
- Fix unexpected error banner after enabling an organisation feature
- Fix OldForm infinite loop/concurrency issue
Release 1.77.0
Find out what is in this release by watching the short release summary video. For more detail on each new feature check out the linked help file.
๐ Optional and Own arrangements statuses
We have added a new Own arrangements status and enabled this and the Optional status to treat itinerary items differently on the Pricing and Preview tabs. Both Optional and Own arrangements items are excluded from the Total pricing (but Optional items display prices in a new Optionals sections) and are clearly labeled in the Preview and exports so travelers know these are available but not part if the priced itinerary. Link to
Optionals help page here and link to
Own arrangements help page here.
๐ฅ Update to the Flight type fields
To make flights consistent with standard flight systems we have added Airport locations to replace Destination and Arrival locations as well as splitting the Flight number field into Airline code and Flight number. The flight number field is backwards compatible so they old field still works.
Link to help page here.
๐ Bug fixes and enhancements ๐
- Removed the start time from item titles in the โFinalโ itinerary template
- Default the โMove bookings to new start dateโ checkbox to checked when changing the dates of an itinerary
- Add supplier ID column to itinerary pricing export
- Fix agents not being able to use itinerary templates created by other users
Release 1.76.0
Find out what is in this release by watching the short release summary video. For more detail on each new feature check out the linked help file.
๐ฅ 14 days before start date inactive status removed
We have removed the function that 'automatically applies the inactive status 14 days before itinerary start dateโ. Itineraries now go inactive the day after the itinerary start date. To ensure an itinerary remains active and visible to travellers seelct the Confirm checkbox before the itinerary start date.
Link to help page hereโ๏ธ Organisation admins can now update User roles
An admin can now edit a User to assign them a User role and a Company role.
๐ Beta release of the Vamoos Travel App integration
A new integration with The Vamoos Travel App is now in Beta for customers who currently use Vamoos. The inactive Send to Vamoos option will be visible. When active you can connect your Tourwriter account to a Vamoos account enabling an alternative publishing option for your proposals and final itineraries. If you are interested in knowing more please contact your customer success manager.
Link to help page here
๐ Bug fixes and enhancements ๐
- Allow contributors to view itinerary pricing and payments timeline
- Fix service search not showing some suppliers after their location is changed
- Fix sometimes being unable to add a second product to an item
- Fix bulk updates in Xero causing some payments not to be updated
- Fix missing validation for invalid start and end times for multi-day items
- Fix error when changing itinerary dates in some situations
- Fix error when locking a payment before it has finished being created
Release 1.75.0
Find out what is in this release with todays release summary video. For more detail on each new feature check out the linked help file.
๐ Edit Item, Product and Option names in the Preview
We have added the ability to edit item product/option names on Preview tab. When editing the preview content for an item, the names for each product and option can now be edited. The edited product/option names will be displayed to travellers when sharing/exporting the itinerary. When refreshing an item, there are checkboxes to include/exclude the product/option names from being refreshed.
Link to updated help page here.
๐ท๏ธ Refresh service function now granular
You can now refresh services in a granular fashion rather than only refreshing all via the Preview tab. To access you will need to be on the Preview tab for an itinerary in Postcard template. For the service you wish to refresh, click
... More and select
Refresh service. Clicking the Refresh all checkbox will deselect all options and you can now select only the options you wish to refresh.
Link to help page here.
๐ท๏ธ Improvements to Axus sharing
The Share to Axus integration has been improved with added flexibility to show/hide supplier names when sharing an itinerary. Axus does not have a field to display the Supplier name except for accommodation types however you can now prefix the Item name field using the Send to Axus dialog. We have also added support for the new product types when sharing an itinerary to Axus.
Link to help page here.
๐ท๏ธ Improvements to Google Doc sharing
We have followed last months release of Google Docs by updating the integration to include the map, outline, full page items, full page images and attachments. These options all have an Exclude/Include toggle in the send itinerary dialog.
Link to help page here.
๐ Bug Fixes ๐
- Prevent itinerary currency from being changed when using "Fixed with dynamic net" pricing mode
- Fix item name not being set correctly when creating an accommodation item using the "Create service" button in the itinerary builder
- Fix itinerary exchange rates showing unused currencies after removing an item from the itinerary
- Fix pressing enter when editing prices saving the incorrect prices
- Fix new-lines in descriptions not being preserved when sharing an itinerary to Axus
- Fix accommodation website not being mapped to the correct field when sharing an itinerary to Axus
- Fix error when adding an item to an empty itinerary with agent pricing
- Fix itinerary total price not updating when deleting an item from the pricing page
- Fix product times, location, amenities, and product code being deleted when changing the product type
Release 1.74.0
๐ New Product Types
Weโve expanded the list of supported product types to make your itineraries even more flexible. You can now select from 13 new product types, including: Charter, Fishing, Helicopter, Museum, Scenic flight, Ski, Sporting event, Walking tour, Wildlife watching, Cruise, Cycling tour, Taxi, and Credit card fee. Each behaves like a familiar existing type โ for example, Cruise follows Ferry, and Taxi follows Transfer โ so you can keep working as you normally would.
๐ Export Itineraries to Word
You can now export itineraries to Word documents (.docx) from the Export menu.The layout is similar to the PDF export, and youโll find flexible configuration options to match your branding and preferences.Your exported document is compatible with Microsoft Word, Google Docs, and Apple Pages โ perfect for teams that like to customise their itineraries before sharing. (Note: Maps, Outline pages, and a few other PDF features are coming soon.) Link to help page here.
๐ Share Itineraries to Google Docs
Our Google Docs integration is now available as well. Set it up once in Organisation โ Integrations, choose your preferred Drive folder, and share itineraries directly from the Share menu. This makes it easy to collaborate on itineraries and edit them together online. (Like Word exports, Maps and Outline pages are coming soon.) Link to help page here.
๐ Other Improvements ๐
- Filter rates by option name, rate period name, and rate period dates
- Quickly search for product types in drop-downs without endless scrolling
- Clearer and more helpful warnings for supplier payments
๐ Bug Fixes ๐
- Fixed issue preventing supplier payments from refreshing after a booking was cancelled
- Fixed currency changes not automatically updating itinerary totals
- Fixed subtotal rows on the pricing page ignoring items without prices
Release 1.73.0
๐ฑ Currency Buffers
Exchange rates can be unpredictable. Now you can add a buffer (percentage) to protect your pricing against sudden fluctuations โ either on individual itineraries or automatically at the organisation level. Set a default buffer once at org level, and it will apply to all new spot rates. Existing itineraries start at 0% and can be updated manually.
Link to help page here
๐ข Bulk Rounding of Item Prices
Tidy up your pricing in just a few clicks with bulk rounding. Round multiple item prices at once from the Update items menu on the pricing page. Choose the nearest value that works for your business (e.g. round up to the nearest $10).For itineraries with an agency, you can round agent prices instead of gross prices.
Link to help page here๐ท๏ธ Edit Amenities & Inclusions
You can now edit item amenities and inclusions directly in the builder. This makes it easier to customise packages, highlight special arrangements, and showcase different inclusions for different customers โ all without leaving your itinerary.
Link to help page here๐ค Agent Pricing
Weโve improved how pricing is displayed for itineraries that include agencies. Agent and total prices are now shown more consistently. Traveller-facing prices will always appear clearly as such, avoiding confusion when agents add markups or commissions.
Link to help page here๐นXero Integration is out of beta
Our Xero integration is out of beta and officially certified โ ready to streamline your accounting workflows. Pull your chart of accounts directly from Xero into your Tourwriter settings. Enjoy a faster, more automated connection between your itineraries and your accounts.
Link to help page here
๐ Other Improvements ๐
- Improved labelling of individual day rates when editing rate periods
- Option codes now appear on the supplier rates tab and in rates exports
- Fixed an issue where multiple add-ons were created for contiguous date ranges across multiple months.
Release 1.72.0
For a brief overview of the changes in release 1.72.0 check out the below release video. For more detailed information on each feature review the specific feature release video further down or click through to read the applicable help file.
๐ฅ Update to the Edit agent total price dialog with Fixed options
The Fixed price logic introduced to Display price is now available for the Agent price too so you can now control whether the price is dynamic or fixed. Link to help page here. โ๏ธ Update to Private notes so they are also on the Build tab
Private notes can now be added or edited in multiple locations instead of just via the Booking tab. They are now available when adding or editing the Item details dialog accessed via the Build tab or the quick links on other tabs. Link to the help page here.
๐Enable a Filter by option on the Pricing tab
Introducing a new filter by supplier or type on the Pricing tab to quickly review itinerary pricing. The prices dynamically sub total by currency to help manage costs and margins. Link to the help page here.
๐งฎ Display the totals for amounts columns on Supplier payments tab
The amount due and amount paid columns on the supplier payments tab now subtotal by currency to help you quickly review how close the file is to being reconciled. Link to the help page here.
๐General enhancements ๐
- Supplier search references and displays Tags in the search results
- Agency payments function now allow Agent user roles to create
- We have added some more fields to Zoho Analytics integration
๐ Bug-fixes ๐
- Allow moving itinerary start date earlier than six months **FIXED
- Locations are sometimes not displayed correctly **FIXED
- New lines are not displayed in the cancellation policy in the itinerary PDF **FIXED
- On the itinerary footer, we are able to save empty fields **FIXED
- Crashes on older browsers when adding item to itinerary **FIXED
- MinimItineraryDetail table in ZA does not pull correct Agent_Margin value **FIXED
- Negative 0.00 Remaining Balance **FIXED
Release 1.71.0
For a brief overview of the changes in release 1.71.0 check out the below release video. For more detailed information on each feature review the specific feature release video further down or click through to read the applicable help file.
๐จ Enhanced location functionality in the builder
Introducing more flexibility when adding pick up or drop off locations in the itinerary builder so you are no longer restricted to those locations pre configured in the supplier.
- Integration of Google Places lookup for more accurate and diverse location options
- Ability to add custom locations for specific itineraries
- Option to remove pre-filled supplier addresses
- Further details added to the building itineraries help page - Link to the help page
๐ผ๏ธ Display price improvements
Further enhancement to the Edit display price function so you can now have a Fixed gross price whilst the Net price continues to dynamically calculate based on the total item prices.
- New "Fixed with dynamic net" option with editing display price - Link to help page
- Ensures display net always shows true net value while allowing gross adjustments
- Addresses issues with specialists not updating display net when Item net prices change
๐ ๏ธ Referral Commission Payments
Introducing an easy way to manage your supplier payments when the type is referral commission.