Release notes and changelog

Release notes and changelog

Release 1.69.0


✨ New Features & Enhancements released on 5 May 2025

  • New agency payments management:
     Keep track of payments to Agencies for agent commissions. View help file and detailed release video here.
  • Export statement button moved: 
    The Export statement/invoice button has moved to the Export button on the main navigation bar.
  • More changes to Edit price dialogs: 
    The "Commission" and "Margin" fields are now available when editing item or display prices giving better control for those who use Commission based pricing. View video explainer here.
  • New field mapping for Accounting integration with Xero:
     Update to Organisation setup to better map data from Tourwriter to Xero or your preferred Accounting system for both Incoming and Supplier payments. Help file on accounting setup here.
  • New supplier cancellation policy field:
     Save supplier cancellation policies and have them displayed on traveller documents if you desire. View help file here.
  • New product tags and improved search:
     You can add Tags to products. These along with Product code are now displayed in search results to help find the best product match.

πŸ’Ž Enhancements/improvements 

  • Add toggle to expand and collapse grouped supplier payments
  • Add option to include display price in itinerary summary export
  • Improve display of totals on incoming payments and agency payments tabs
  • Make search insensitive to accent marks
  • Make use of default icons/labels consistent
  • Remove unused payment information from footer

🐞 Bug Fixes

  • Fix end-dates for add-ons not showing on supplier confirmation page
  • Fix agent margin not showing as a negative number when it should
  • Fix itinerary currency appearing blank on pricing page after being removed from organisation currencies
  • Fix incorrect mapping for Transfer items when pushing to Axus
  • Fix itinerary split pricing sometimes incorrectly claiming that prices don't match the itinerary total price

Release 1.68.0


✨ New Features & Enhancements released on 26 March


  • Manage multiple brands: 
    See more detail in the dedicated release video and help page.
  • Update to Display price function: 
    Better control of dynamic and fixed pricing with markup calculated off the Net. See more detail in the dedicated release video and help page.
  • Fixed currency exchange rates: 
    Set up fixed currency exchange periods to better manage itinerary pricing. See more detail in the dedicated release video and help file.
  • Stripe integration upgrade for 3DS authentication:
     Itinerary payments now use the Stripe hosted payment page.
  • New itinerary status:
     A Completed - Pending invoices status to help manage live but completed itineraries.
  • Filter by supplier:
     A new "Filter by" toggle has been added is available when searching for product images.
  • Update to Item locking function: 
    Users can now edit pricing for a Locked item.
  • Update to ZohoAnalytics API:
     More Tourwriter fields have been added to the API so even more data is available in Analytics.
  • Update for booking reconfirmation emails:
     Reconfirm bookings emails can now include a link for suppliers to reconfirm bookings.
  • Spot rates improvement:
     Improve reliability of third-party exchange rates integration.

🐞 Bug Fixes

  • Fix error when adding contact to a supplier with an invalid website
  • Fix being able to clear a day containing items with locked prices
  • Fix some activity items having an invalid date range
  • Fix saving an introduction to the resource library not saving the description
  • Fix incorrect warning message when trying to create a resource without a title
  • Fix overlapping buttons on payments timeline when itinerary display language is French
  • Fix issues when creating a new organisation with a capital letter in the email address

Release 1.67.0


✨ New Features & Enhancements released on 12 February 2025 


  • Manage multiple languages: 
    See more detail in the changelog below.
  • Faster Navigation: 
    Control-click itineraries and suppliers to open them in a new tab.
  • Editable Option Names: 
    You can now override option names for items in an itinerary.
  • Easier Quantity Entry:
     You can now manually type a quantity for itinerary items.
  • Previous Periods Pricing:
     Added the ability to calculate an item’s price using rates from previous periods.
  • Improved Agent Commission Management:
     A new "by type" toggle has been added for agency commission types.
  • Better Supplier Communication: 
    Added an option to send a copy of booking responses to suppliers when using the supplier confirmation page.
  • Streamlined Booking Emails:
     Multiple "booking update" emails are now consolidated into a single email.
  • Consistent Experience:
     The resources and enquiries libraries have been updated for a more unified look and feel.
  • Refined UI:
     Some full-screen modals have been converted into smaller dialogs for better usability.
  • Performance Boost:
     Improved login speed for a smoother experience.
  • Mobile-Friendly Dialogs: 
    Dialog windows are now easier to use on mobile devices.
🐞 Bug Fixes
  • Fixed scrolling issues when selecting contacts for an itinerary.
  • Resolved inconsistencies when setting agent commissions above 100%.
  • Fixed a crash when editing agent pricing for items with no set price.
  • Refreshing prices now correctly updates the currency when no rates are set up.
  • Prevented itineraries from exceeding the 6-month maximum duration.
  • Fixed long item and introduction names not displaying properly.
  • Editing check-in instructions no longer causes unintended price recalculations.
  • Searching for contacts by full name now works correctly.
  • Public itineraries now correctly hide times when needed.
  • Overridden product names are now properly copied when duplicating itineraries.
  • Resolved an incorrect warning on the supplier payments tab for items without rates.
  • The chart of accounts is now sorted numerically.
  • Removed an unnecessary gap at the bottom of the supplier confirmation page.
  • Fixed an error when unlocking a paid incoming payment linked to Xero.
  • Supplier rates import now prevents invalid data entries.
  • Fixed an error when creating credit incoming payments while linked to Xero.
  • Credit incoming payments no longer switch to positive values after being edited in Xero.
  • Item durations now display correctly when publicly sharing an itinerary.
  • Fixed the main navigation changing color when adding a tag.

Release 1.66.0

The release of Xero integration for supplier payments



✨ New features 

Xero integration for supplier payments
  • Add bulk actions to supplier payments tab
  • Add "Configure" button to Organisation β†’ Integrations tab to configure sync of incoming payments and supplier payments. When an organisation connects to Xero for the first time, both syncs will be off by default
  • Add "Send to Xero" option to supplier payments that creates a Bill Payment in Xero. Once created, updates to the Bill Payment in Xero will automatically update the supplier payment in Tourwriter
  • Add credit notes and supplier payments to Xero integration. When creating an incoming payment with type "Credit", a Credit Note is created in Xero. Due to limitations with the Xero API, changes to Credit Notes in Xero are synced to Tourwriter every 24 hours
  • Add notification when the Xero integration becomes disconnected
Help file here
Import supplier rates
  • Add CSV rates import and export for supplier rates
  • Rates can now be bulk-exported to a CSV file
  • Rates can be also imported from a CSV file (using the export as a template)
  • Rates can also be bulk-deleted now
Help file here
Other exciting things
  • Add supplier restrictions
  • Add ability to have descriptions in multiple languages for resources
  • Precursor to bulk change language and select display languages coming soon

πŸ’Ž Enhancements/improvements 

  • Add ability to override flight duration for itinerary items
  • Add "Reconfirmation Requested" and "Reconfirmed" booking statuses
  • Add ability to toggle between agent margin and agent markup/commission on the pricing page
  • Add ability to search suppliers by city and order results by city in supplier library
  • Add option to export itinerary summary PDF with agent prices or traveller prices
  • Add more fields to Zoho Analytics
  • Add option to include product code in booking request emails
  • Enhance the AxusTravelApp integration by including inclusions and maintaining item order when sending
  • Improve layout of booking status on the bookings tab

πŸ› Bug-fixes 

  • Fix some itineraries not displaying items in a consistent order
  • Fix incoming payments not being marked as paid when the invoice in Xero is paid using a credit note
  • Fix buttons being visible when itinerary summary is exporting
  • Fix supplier payments export not using edited product names
  • Fix error sending booking update email when itinerary has lots of travellers
  • Fix error when using invalid email address for enquiries
  • Fix inconsistent display of option name on pricing, bookings, and supplier payments tabs
  • Fix end time of items not exporting to Axus
  • Fix Xero sync failing when invoice description is longer than 255 characters
  • Fix ordering of organisations on the login screen and context switcher being inconsistent
  • Fix bulk locking/unlocking items on the pricing tab not locking/unlocking agent prices
  • Fix locations fields not showing in the builder when a product only has one location
  • Fix itinerary introductions not being copied when an itinerary is duplicated

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