When will the success fee be charged?

When will the success fee be charged?

Users on the Expert plan are charged a 1% success fee for every sold itinerary. This fee is charged on the 1st of the month for all itineraries starting in that month. For example, confirmed itineraries with start dates 5 March, 17 March and 20 March will be invoiced on 1 March. However, if the itinerary start date is 28 March, and the itinerary was confirmed on 5 March, you will be invoiced the following month, i.e. 1 April.

    • Related Articles

    • When will the monthly fee be charged?

      The Tourwriter base fee (Tourwriter Plus) or per user fee (Tourwriter One) is charged on your monthly anniversary of sign-up. For example, if you signed up on the 14th of May, you will be charged on the 14th of every month going forward.

    • What happens with my success fee if my customer cancels their trip after I’ve confirmed the itinerary?

      After an itinerary has been confirmed and success fee charged, the success fee will not be refunded. For this reason, we recommend only marking itineraries as ‘confirmed’ once you have received payment from your customer.

    • What happens to an itinerary that does not have prices added?

      If an itinerary has a sales value of $0 you will not be able to confirm it. If you sell itineraries without pricing, you do not require booking functionality and you do not want to pay a success fee on confirmed itineraries then our Tourwriter One ...

    • Supplier payments

      Supplier payments feature allows you to manage and track the process of paying your suppliers. Once you have set up the payment terms for suppliers, you can keep track of payment details for all confirmed bookings for each itinerary and you can ...

    • Supplier Loading Guidelines

      Best practice guide for how to load suppliers Overview We’ve provided guidelines below of what to load per Supplier and Product type. Before getting started, we have a few tips. The difference between Suppliers, Products and Options Tourwriter ...