What happens with my success fee if my customer cancels their trip after I’ve confirmed the itinerary?
What happens with my success fee if my customer cancels their trip after I’ve confirmed the itinerary?
After an itinerary has been confirmed and success fee charged, the success fee will not be refunded. For this reason, we recommend only marking itineraries as ‘confirmed’ once you have received payment from your customer.
Users on the Expert plan are charged a 1% success fee for every sold itinerary. This fee is charged on the 1st of the month for all itineraries starting in that month. For example, confirmed itineraries with start dates 5 March, 17 March and 20 March ...
How to create an itinerary Overview It's time to get down to business and get started on the itinerary build process! In this article we're going to cover through the intiial setup of an itinerary and how to add collaborators - travellers, agencies ...
How to add a traveller to an itinerary Overview You can add the travellers to your itinerary at any stage of the build process. Adding the travellers to an itinerary enables you to easily share the itinerary directly with the traveller using the ...
If an itinerary has a sales value of $0 you will not be able to confirm it. If you sell itineraries without pricing, you do not require booking functionality and you do not want to pay a success fee on confirmed itineraries then our Tourwriter One ...
Learn about our internal reference feature and how to add an internal reference to your itinerary Overview What are Internal References? Internal references serve as unique labels within the itinerary builder, specifically designed to streamline your ...