An inactive itinerary can not be edited by a User and travellers or anyone outside of your Tourwriter organisation attempting to access a shared itinerary will see a generic message letting them know that the itinerary is no longer available.
When viewing the Itineraries list, any inactive itinerary will be greyed out and a tooltip message will inform the user that this itinerary is inactive when attempting to access the itinerary.
When itinerarires become inactive
An itinerary automatically becomes inactive if:
- the itinerary Start date is on or after todays date and
- the Confirm checkbox is not selected
To activate an itinerary
To regain access to an inactive itinerary:
- Navigate to the Itineraries tab and search for the itinerary
- Tick ‘Confirm’ on an inactive itinerary to regain full access.
Note: Confirming an inactive itinerary will also reactivate any pre saved share links.