Managing your licences (adding users)
How to manage your licence numbers to increase or decrease your team's users
Overview
You can increase and decrease your team's users at any time from within Tourwriter.
If you're a pro or premium annually paying customer you will not receive a refund if you decrease your licences mid-year. This might happen if someone leaves your organisation. Instead of decreasing your licence numbers, we recommend you unassign the licence from the user so you can reassign the licence when you need it.
User numbers based on plan
| Expert | Pro | Premium | |
| Maximum user numbers | 1 user | 4 users | No limit |
Minimum user numbers | 1 user | 2 users | 5 users |
Pro and Premium Plan Customers
Expert Customers
Our expert customers do not need to manage licence numbers because this plan has maximum of 1 user. If you would like to change the email address associated with your Tourwriter subscription, instead edit your 'Profile' from the main dashboard. Alternatively, if your team has grown and you would like to move to the Pro or Premium plan - please contact support@tourwriter.com and the team will guide you on the best plan for your needs.
Related Articles
Managing different languages in Tourwriter
Maintain and display itinerary content in multiple languages, catering to diverse markets. Key Benefits: Efficiency - Quickly translate itinerary descriptions and app labels without manual effort. Global Reach - Cater to international markets by ...Edit product name after adding to an Itinerary
Users can edit the name of a product item once the Item is in the Build tab. The edited Item name will display in all areas of the application including the Pricing, Booking, Payments and Preview tabs. This feature is useful for generic products in ...Edit Option name after adding to an Itinerary
Users can edit the name of a Option once the Item is in the Build tab. The edited Item name will display in all areas of the application including the Pricing, Booking, Payments and Preview tabs. This feature is useful for generic products in your ...Adding a description, media and amenities to your supplier
How to set up the description, media and amenities for an individual supplier Overview Once you've completed the set up of a supplier, the supplier workspace will appear. There are several new sections that will appear as tabs next to 'Setup' - ...Managing different Brands in Tourwriter
For customers who sell itineraries via different brands you can setup and configure design elements to manage the branding of your itinerary publishing and booking emails. You can define these elements in a brand: Organisation display name Colour ...